Privacy Policy

We respect your privacy and the confidentiality of your personal health information, we follow the Royal Australian College of General Practitioners “Handbook for the management of health information in private practice” and the Australian Privacy Principles

Our practice has a written policy on privacy of personal health information, a copy of which is available at reception.

Feedback and Complaints

We encourage you to let us know how you feel about any aspect of care received at this practice. Please speak to our practice manager about any issues related to our service provided by any member of our team.

Patients wishing to make a complaint about any health service in Victoria can contact Health Services Commissioner Complaints and Information

Telephone: (61 3) 8601 5200

Toll Free: 1800 136 066

E-mail: hsc@health.vic.gov.au

Or write to Health Services Commissioner, 30th Floor, 570 Bourke St, Melbourne, Vic, 3000